Web chat

Ministry of Justice Embrace Social Networking & Gets Results From Web Chats

Publisher: 
Public Technology.net
Published Date: 
2008
Abstract: 
The Ministry of Justice wanted to test new ways to engage their staff, covering all departments and regions. It decided to set up an issue based web chat function with VIP guests. This involved two board members, including the permanent secretary of the department, Suma Chakrabarti.

During the web chat employees discussed the issue of learning within the work place. This was broadcast over the Internet rather than the internal network, to appeal to a wider audience.

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