Firefox 3 and Community — How Mozilla Used Social Networking To Set A World Record

Mozilla is currently deep in the heart of its celebration over officially setting a new Guinness World Record for the largest number of software downloads (8,002,530!) in 24 hours for its Firefox 3 browser. But the company isn't cheering alone - its enjoying this victory with the community it rightfully credits for helping it to succeed.

Mozilla's marketing strategy has historically been word-of-mouth engagement, a method that very creatively began with its 2004 Firefox 1.0 launch. As more social networking venues have opened up and expanded to businesses, Mozilla has adapted to putting up appropriate channels and resources.

"Since Firefox is all about the online experience it's a natural fit for folks who are open to social networking," said Paul Kim, vice president of marketing for Mozilla. "We announced Download Day with a very concerted plan to leverage multiple social networks and to seed content on those networks that would drive traffic to the download site."